Information contained in this article is for archived reference only.
BroadSoft BroadCloud product is no longer available for new deployments. All functions will be upgraded to the Metaswitch platform. The new Metaswitch platform provides many more features, more intuitive design, faster speed, and higher availability.
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This article describes how to personalize the auto attendant greeting via a phone.
- Dial your voice portal number
- Olafe will provide the phone number when the switch is configured for your business
- If initially prompted to enter your passcode, press * to return to the enter mail box ID prompt
- At the enter mail box ID prompt, enter the Voice Portal extension followed by #
- Olafe will provide the extension when the switch is configured for your business
- At the enter passcode prompt, enter the Voice Portal administrator passcode followed by #
- Press 1 to change Auto Attendant greetings
- Press 1 for Business Hours or press 2 for After Hours to change the Auto Attendant Greeting