Olafe can provide support by connecting to your computer to assist via a screen share.
Please contact Olafe by phone and obtain a session key:
- 888-652-3308 or +1-914-231-9088
- Select Option 2
The following methods can be used to provide access to your system:
System Type | Access Method |
Windows Computer | https://help.olafe.com |
macOS Computer | https://help.olafe.com |
Desktop Access
Go to https://help.olafe.com with any browser:
- Enter your session key provided by Olafe support
- Click Submit
- Please download and run the application to access the remote control program
- You will be asked to grant access to perform remote support
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