Olafe will provide support for all of the Olafe provided Online Desktop components:
For 3rd party software we installed for you, Olafe will coordinate all technical support issues on your behalf with the software vendors. You will need to maintain separate support contract for all 3rd party software that you require. Additional charges may apply.
- Firewalls
- Thin Clients
- Hosted Desktop
- Base applications installed as part of the contract
- Remote desktop connection to the hosted desktop
For 3rd party software we installed for you, Olafe will coordinate all technical support issues on your behalf with the software vendors. You will need to maintain separate support contract for all 3rd party software that you require. Additional charges may apply.
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