Feature Access Codes are codes that can be entered through the phone keypad to control the configuration of certain features. For features that require additional input, follow the audible prompts to input the required additional information.
| Call Service Code Description | Code |
| Anonymous Call Rejection - disable | *87 |
| Anonymous Call Rejection - enable | *77 |
| Automatic Callback - cancel all attempts | *86 |
| Automatic Callback - last outgoing call | *66 |
| Automatic Recall - cancel all attempts | *89 |
| Automatic Recall - one-stage activation | *69 |
| Automatic Recall - two-stage activation | *69 and 1 |
| Busy Call Forwarding - disable | *91 |
| Busy Call Forwarding - enable | *90 |
| Call Barring - bar all except emergency calls | *341 |
| Call Barring - bar calls to access codes | *345 |
| Call Barring - bar international codes | *343 |
| Call Barring - bar national/international/mobile calls | *342 |
| Call Barring - bar operator calls | *344 |
| Call Barring - bar premium rate calls | *346 |
| Call Barring - enable all calls | *351 |
| Call Barring - enable calls to access codes | *355 |
| Call Barring - enable international calls | *353 |
| Call Barring - enable national/international/mobile calls | *352 |
| Call Barring - enable operator calls | *354 |
| Call Barring - enable premium rate calls | *356 |
| Call Hold | *52 |
| Call Park - Park Call | *45 |
| Call Park - Retrieval | *48 + orbit code |
| Call Pickup - pick up incoming call | *11 |
| Call trace - one-stage activation | *57 |
| Call trace - two-stage activation | *57 and 1 |
| Call Waiting with Caller ID - disable | *85 |
| Call Waiting with Caller ID - enable | *65 |
| Calling Name Delivery - disable | *85 |
| Calling Name Delivery - enable | *65 |
| Calling Name Delivery Blocking - override | *82 |
| Calling Name Delivery Blocking - single call | *67 |
| Calling Number Delivery - disable | *85 |
| Calling Number Delivery - enable | *65 |
| Calling Number Delivery Blocking - override | *82 |
| Calling Number Delivery Blocking - single call | *67 |
| Cancel Call Waiting | *70 |
| Delayed Call Forwarding - disable | *93 |
| Delayed Call Forwarding - enable | *92 |
| Directed Pickup - pickup incoming call | *12 |
| Do Not Disturb - disable | *79 |
| Do Not Disturb - enable | *78 |
| Find Me Follow Me - disable | *372 |
| Find Me Follow Me - disable | *371 |
| Last Caller ID Erasure | *320 |
| MLHG Barge Access Code | *51 |
| MLHG Loging/Logout Access Code | *96 |
| MLHG Monitor Access Code | *49 |
| MLHG Whisper Access Code | *50 |
| Off-Premises Extension - exclude other line | *58 |
| PIN Change | *319 |
| Priority Call - configure | *61 or *81 |
| Reminder Call - check individual calls | *313 |
| Reminder Call - check regular calls | *317 |
| Reminder Call - disable all individual calls | *311 |
| Reminder Call - disable all regular calls | *315 |
| Reminder Call - disable one individual call | *312 |
| Reminder Call - disable one regular call | *316 |
| Reminder Call - enable individual call | *310 |
| Reminder Call - enable regular call | *314 |
| Selective Call Acceptance - configure | *64 or *84 |
| Selective Call Acceptance - enable/disable | See Do Not Disturb |
| Selective Call Forwarding - configure | *63 or *83 |
| Selective Call Rejection - configure | *60 or *80 |
| SimRing - disable | *399 |
| SimRing - enable | *99 |
| Speed Calling - add one-digit code | *74 |
| Speed Calling - add two-digit code | *75 |
| Speed Calling - speed dial using a code | code# |
| Unconditional Call Forwarding - disable | *73 |
| Unconditional Call Forwarding - enable | *72 |
| Voicemail - retrieve messages | *98 |
| Warning |
|
Information contained below is for the old BroadSoft BroadCloud product. Please contact support or your sales representative if you have any questions. |
| Feature/Service | Code |
| Call Forwarding Always Activation | *72 |
| Call Forwarding Always Deactivation | *73 |
| Call Forwarding Always To Voice Mail Activation | *21 |
| Call Forwarding Always To Voice Mail Deactivation | *36 |
| Call Forwarding Busy Activation | *90 |
| Call Forwarding Busy Deactivation | *91 |
| Call Forwarding Busy To Voice Mail Activation | *40 |
| Call Forwarding Busy To Voice Mail Deactivation | *42 |
| Call Forwarding No Answer Activation | *92 |
| Call Forwarding No Answer Deactivation | *93 |
| Call Forwarding No Answer To Voice Mail Activation | *41 |
| Call Forwarding No Answer To Voice Mail Deactivation | *35 |
| Call Forwarding Not Reachable Activation | *94 |
| Call Forwarding Not Reachable Deactivation | *95 |
| Call Park | *68 |
| Call Pull | *11 |
| Call Recording Pause | *48 |
| Call Recording Resume | *49 |
| Call Recording Start | *44 |
| Call Recording Stop | *45 |
| Call Retrieve | *88 |
| Call Waiting Interrogation | *38 |
| Call Waiting Persistent Activation | *43 |
| Call Waiting Persistent Deactivation | *46 |
| Caller ID Delivery Blocking per Call | *67 |
| Caller ID Delivery Blocking Persistent Activation | *31 |
| Caller ID Delivery Blocking Persistent Deactivation | *32 |
| Caller ID Delivery per Call | *65 |
| Cancel Call Waiting per call | *70 |
| Clear Voice Message Waiting Indicator | *99 |
| Direct Voice Mail Transfer | *55 |
| Directed Call Pickup | *97 |
| Directed Call Pickup with Barge-In | *33 |
| Do Not Disturb Activation | *78 |
| Do Not Disturb Deactivation | *79 |
| Group Call Park | *58 |
| Group Call Pickup | *98 |
| Last Call Return | *69 |
| Last Number Redial | *66 |
| Music on Hold Per-Call Deactivation | *60 |
| Push to Talk (Standard) | *50 |
| Change number of rings to send the call to voicemail to be n | *10n |
Not all station types support all features. If the station being used does not support a feature associated with a given Feature Access Code, the feature access code will not work for that station.
Feature Access Codes allow an alternate method of controlling the same features controllable through a web based dashboard. Both methods of feature control manipulate the same features so changes made using Feature Access Codes will reflected on the web based dashboard, and vice versa.
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