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  1. Olafe
  2. Cloud Phone

Cloud Phone

VoIP Implementation

  • VoIP Web Portals
  • Supported Devices
  • Number porting
  • Toll-Free Telephone Numbers
  • e911
  • Uploading a Message

Mobility

  • VoIP Mobile Clients
  • What happens to Max UC calls when you receive a cell call
  • Email to SMS

Phone Features

  • Feature Access Codes
  • Call Forwarding - Immediate
  • Reset a phone line
  • Call Recording Feature Description

Phone System

  • Configure Auto-Attendant Announcement
  • Reset A Phone Extension
  • Custom Music-On-Hold

Voicemail

  • Accessing Voice Portal
  • Voice Portal Menu
  • Changing a Voicemail PIN
  • Transfer a call to Voicemail
  • Voicemail Limits

Fax

  • Hosted Fax
  • Email to Fax
  • Fax Machine Compatibility

Conferencing

  • Audio Conferencing Quick Reference Guide
  • Audio Conferencing Codes

Phone Troubleshooting

  • Phone Connectivity Troubleshooting
  • Find IP address of a Phone
  • Restarting a Polycom phone
  • Reset a Polycom Phone
  • Reset a Cisco SPA Device
  • Reset an AudioCodes Phone

Service Management

  • Blacklisted Countries
  • International Rates
  • Call blocking and whitelisting
  • Surcharges
  • FCC USF Contribution Factor

Phone Guides

  • Mitel Phone Guides
  • Polycom Phone Guides
  • Yealink Phone Guides
  • Jabra Headset Guides

Business Network Configuration

  • Firewall Configurations for Phone Provisioning
  • Cisco SPA122 Installation Guide
  • Cisco SPA8000 Installation Guide
  • Configuring Cisco SPA122/SPA8000 ATA
  • Limitations on Monitored Lines
  • BroadSoft PI-150 Installation Guide

Termination

  • Keeping your number after terminating your service
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