To sign into Remote Desktop, two-factor (2FA) has to be configured. Please install a 2FA app on your mobile device.
Installing 2FA App
If this is your first time installing a 2FA app, you can install any 2FA app in your mobile device's App Store. We recommend the following 2FA apps:
Open the 2FA app and select the option to add (a + either on top or bottom of the app)
Please scan the code on the login screen after your initial ID and Password login.
After the Olafe Remote Desktop is added to your 2FA app, it will generate codes. Enter one of the codes in the verification code menu and click Continue.